Popps Privacy Policy

Effective Date: November 2, 2026

Popps is the brand name of Popps Box LLC (“Popps,” “we,” “us,” or “our”). We respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, inquire about placing a Popps machine at your location, or make a purchase through one of our automated retail machines.

This policy applies to our website at https://poppsbox.com, our automated retail operations, and related customer communications.

1. Information We Collect

We may collect the following categories of information, depending on how you interact with Popps.

Website and Placement Inquiries

When you contact us or submit a placement inquiry, we may collect:

Your name and email address
Business or organization name
City, state, and venue type
Information about your location or proposed machine placement
Questions, messages, and other information you voluntarily provide

Automated Retail Purchases

When you purchase products from a Popps machine, our systems or third-party service providers may process:

Products purchased and purchase amounts
Transaction date and time
Machine location or identifier
Payment status and transaction reference numbers
Limited payment details, such as card brand or masked card information, when provided by our payment processor

Payment card information may be collected directly by third-party payment processors.

Popps does not intend to independently collect or store complete payment card numbers or card security codes. The payment information available to us will depend on the systems and providers used to operate our machines.

Customer Support and Refunds

If you contact us regarding a purchase, refund, or machine issue, we may collect your contact information, relevant transaction details, machine location, and any additional information needed to investigate and resolve your request.

Automatically Collected Website Information

Our website platform and any enabled analytics or security services may automatically collect:

IP address and approximate geographic location
Browser, device, and operating system information
Pages visited and interactions with our website
Cookies and similar technical information

2. How We Use Your Information

We may use information to:

Respond to questions and placement inquiries
Evaluate potential machine locations and business partnerships
Process and verify automated retail purchases
Manage inventory, restocking, and product selection
Monitor machine performance and identify technical issues
Investigate transactions and process eligible refunds
Provide customer service
Maintain business, accounting, and transaction records
Improve our website, products, and services
Protect our systems, prevent fraud, and comply with legal obligations

We do not automatically subscribe individuals to promotional email campaigns simply because they submit a placement inquiry.

3. How We Share Information

Popps does not sell personal information.

We may share information with third parties when reasonably necessary to operate our business, including:

Website hosting and form management providers
Payment processing companies
Vending machine technology and management providers
Email, communication, and customer support services
Analytics and security providers
Professional advisers and service providers supporting legitimate business operations

We may also disclose information when required by law, to protect our rights or the safety of others, or in connection with a business reorganization or transfer.

Third-party providers may process information under their own privacy policies and contractual obligations.

4. Website Hosting and Third-Party Services

Our website is built and hosted using Wix.

Wix may process certain information to provide website hosting, security, contact forms, and other website functionality.

Additional third-party services may process information if we enable features such as analytics or social media integrations.

For more information about Wix's privacy practices, visit:

https://www.wix.com/about/privacy

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, maintain security, and understand how visitors interact with our website.

Some cookies may be necessary for the website to function properly, while others may be associated with optional analytics or third-party features.

You can manage or restrict cookies through your browser settings. Where required by applicable law, we will provide additional cookie choices or consent options.

6. Automated Retail Machines and Payments

Payment Processing

Popps machines may accept electronic payments through third-party payment processing systems.

These providers may collect payment information and process transactions according to their own security practices and privacy policies.

Popps may receive transaction records or limited payment details necessary for accounting, reconciliation, refunds, and customer support.

Machine Monitoring

Our automated retail machines may use connected technology to monitor:

Inventory levels and product availability
Sales activity
Equipment status and technical performance
Machine location and operational information

We use this information to operate and maintain our machines, manage inventory, and improve product availability.

Customer Service and Refunds

If you report a purchase issue or request a refund, we may use relevant transaction information and details you provide to investigate the request, determine eligibility, and communicate a resolution.

Future Features

If Popps introduces customer accounts, loyalty programs, mobile applications, or other features involving additional personal information, we will update this policy to explain those practices.

7. Data Retention

We retain personal information only for as long as reasonably necessary to respond to inquiries, evaluate potential partnerships, maintain business records, or fulfill applicable legal obligations.

When information is no longer needed, we take reasonable steps to delete or securely dispose of it.

8. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including:

Responding to inquiries and maintaining business relationships
Processing transactions and resolving refunds or disputes
Maintaining accounting and financial records
Supporting security and fraud prevention
Complying with applicable legal requirements

Retention periods may vary depending on the type of information and the systems used.

When information is no longer reasonably needed, we take appropriate steps to delete or securely dispose of it.

9. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

You may contact us with a privacy-related request at:

admin@poppsbox.com

We will review and respond to requests in accordance with applicable law. We may need to verify your identity before fulfilling a request, and certain records may need to be retained for legitimate business or legal reasons.

You may also manage certain website tracking preferences through your browser or available cookie controls.

10. Children's Privacy

Our website and automated retail services are intended for general audiences and are not designed to collect personal information from children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without appropriate authorization.

If we become aware that we have collected such information in violation of applicable law, we will take reasonable steps to delete it.

11. External Websites and Services

Our website may contain links to third-party websites, social media platforms, or other external services.

Popps is not responsible for the privacy practices, content, or security of those third parties.

We encourage visitors to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, automated retail operations, technology providers, or legal requirements.

Any changes will be posted on this page with an updated effective date.

Where required by law, we will provide additional notice of material changes.

13. Contact Information

If you have questions about this Privacy Policy or how Popps handles personal information, please contact:

Popps Box LLC

Utah, United States

Email: admin@poppsbox.com

Website: https://poppsbox.com